Apple iOS iPad (V5 and later running iOS 13.x) Tablet Setup Guide

We would recommend updating your Apple iPad to the most recent release of the iOS (13.1.3 for a 5th Generation device as of the time of writing this guide), and updating all the installed apps to the latest versions. We would also recommend you have an up-to-date Anti-Virus/Anti-Malware app installed.

Setting up your Apple iPad (all generations incl. iPad, iPad Mini, iPad Air) to use the Child Safe VPN Service is fairly straight forward. You may be prompted for your AppleID and Password from the App Store during this process.

Just follow these steps in order to setup your Apple iOS iPad with the Child Safe VPN service - please have your ChildSafeVPNID and Password handy too:

Wake your iPad / iPad Mini / iPad Air up by pressing the "home" button
Press the "home" button again to show the logon screen
Enter your pass code (or thumbprint etc) to gain access to your tablet
Open the Apple App Store by tapping on the App Store icon
Tap on the search magnifying glass icon
Tap in the search box at the top of the screen
Type "openvpn" in the search box, followed by the "enter" key
Tap the "GET" button next to the OpenVPN Connect App (you may get prompted here for your AppleID and Password to confirm you can install the App, depends on your AppleID settings with Apple)
Once installed, press the cancel button and/or the home button to switch to the home screen
OPTIONAL - Find which home screen has the OpenVPN icon, press and hold the icon and select "Re-arrange Apps" and drag the icon to the primary home screen for ease of access (you may wish to move it again afterwards to obscure its location inside another folder)
Open the Apple Safari browser and enter the following web link - childsafevpn.com/configdownload followed by the "enter" key
Select the "Download" button next to the UK Configuration File (should you require other countries configuration files when they are launched you can repeat this entire process for each country file you wish to install - your UserID and Password will work on all Child Safe VPN service systems)
Tap on the "Download" confirmation screen to allow the file to be downloaded to your tablet
Tap on the blue "downloads" button on the safari browser bar
Tap on the ChildSafeVPNUK 2KB file
Slide the icon options to the left until the OpenVPN icon is displayed
Tap on the "Copy to OpenVPN" App icon
Tap on the "ADD" button to import the file into OpenVPN
The screen will show it has imported the file
Tap in the Username box and enter the ChildSafeVPNID you were sent via email eg XX000000 (NOTE: this is not the email address you signed up to the service with)
Select the "Save Password" tick-box to enable saving your password & click the "ADD" button to save your changes
Type in the password for your ChildSafeVPNID sent to you via WhatsApp
Tap the "Settings" at the top (changes are saved automatically)
Tap on the "Allow" option to enable the iPad to accept an OpenVPN Connection
Type in your logon PIN code to confirm access to the system settings and save the changes
Tap on the "Menu" icon
Tap on the "Settings" option
We need to make some changes here
Make sure the "Reconnect On Wakeup" and "Seamless Tunnel" options are selected along with the "Connection Timeout" set to "Continuous Retry"
Clear the "DNS Fallback" option, "Connect Via" should be set to ANY NETWORK, and "Layer 2 Reachability" should be checked too - then select the top left arrow and exit (which saves the changes)
Tap on the Orange button to enable the Child Safe VPN Connection and then "Yes" to enable the connection - it should then go green and be connected (see VPN next to the WiFi status on the top row)