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Ollie's Knowledge BasePlease feel free to search our articles or browse through them by category below
You will notice a rectangular icon normally next to the WiFi or 4G/5G Status that says VPN.
To disconnect you can tap on the OpenVPN app icon.
Then tap the "con...
Nothing. The phone will fail to connect & show "Cannot connect to App Store".
This is by design - whilst connected to the Child Safe VPN service the following is prevented -
- New apps cannot be installed
- Existing apps ca...
If you are trying to visit a website via an HTTP connection (i.e. unsecured), which is less common these days, you will likely get the following block page from Ollie Owl -
If you are trying to visit a secure website via an HTTPS connection (i.e. secured) you get a browser error first e.g. This Connection Is Not Private (you can see further details and even continue past the errors BUT you will also get the CSVPN block pa...
The Child Safe VPN service has been designed to work on all the UK mobile network providers - the main four being fully tested have been O2, Vodafone, EE and Three.
Other UK providers tested include ASDA Mobile, BT Mobile, Plusnet Mobile, Virgi...
Yes! Absolutely. Our service utilises the internet standard OpenVPN ports so unless you have a sophisticated Firewall setup at home you should not have to make any changes on your home WiFi network.
Common home routers either from ISPs (e.g. BT...
Yes - absolutely. It will make using any Public WiFi network a lot safer for children. Our service utilises the internet standard OpenVPN ports and in many instances will connect to the Publci WiFi without having to logon to that hotspot - due to many ...
That depends on the quality of the company firewall and network you have connected to. Any business premises just protected by similar routers as home networks our service will work fine.
Providing the network allows the internet standard OpenV...
The Child Safe VPN Service has been tested on all types of mobile data networks. Ideally a minimum of 3G is the recommended minimum speed as the data is encrypted from your device to our service.